You can create unique login profiles for each staff member on your GrabMerchant App. That way, you can set their store access depending on their responsibilities. Cashier-level employees only need to focus on completing orders and receiving payments, while Owners and Store Managers can view business insights, and attend to other matters such as creating promotions, editing menus, managing refunds and more.
As a business owner, you can access both the GrabMerchant App and Portal. Your business owner login was sent to your registered email. Look for the message titled ‘Welcome to GrabMerchant’ to get your username and one-time password. If you need to reset your password, simply choose ‘Forgot Password?’ or ‘Reset Password’ in the GrabMerchant App or Portal.
On the Home screen of your GrabMerchant App, tap Employees.
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